Kansai Area – Important Numbers

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Company	Number/s	Memo
Relo Japan K.K. – Kobe Office	078-325-3650	Mon-Fri (excluding weekends/National Holidays) 9:00-18:00
SMBC Prestia Customer Service Desk	0120-110-330 (Toll-Free) 046-401-2100 (In Japan – charges apply) +81-46-401-2100 (From overseas – charges apply)	10:00-17:00, 365 days a year (excluding Dec 30 – Jan 3)
Sumitomo Bank Credit Card Service Desk	0120-498-012 (Gold Card) 0120-210-085 (Platinum Card)	10:00-17:00, 365 days a year (excluding Dec 30 – Jan 3) This is the correct Service Desk to contact for any issues/queries regarding your Credit Card if you received your Credit Card at SMBC Prestia.
JP Post English Customer Service	0570-046-111 (In Japan only)	Daily 8:00-21:00
Sagawa Transport English Redelivery	050-3032-9151	Mon-Fri (excluding weekends/National Holidays) 9:00-18:00
Yamato English Redelivery	0120-17-9625	Daily 9:00-18:00
Tokio Marine 24-Hour Claim Line (Car Insurance)	0120-119-110	Please press “1” to report a car accident,”2″ if you are in need of any support concerning car troubles. You will need your policy number. Please note that the automatic voice messages are in Japanese, but you will be connected to an English-speaking interpreter in a 3-way call with the Claim Line.
JapanETCCard	046-874-7156 (In Japan) +81-46-874-7156 (From overseas)	Mon-Fri (excluding weekends/National Holidays) 9:00-17:00

Disclaimer: Relo Japan assumes no responsibility or liability for any changes in the phone numbers and service information.

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